Refund Policy Last updated: March 2026
At Luminoxia, we strive to provide the highest quality B2B data extraction tools.
1. Subscription Cancellations You may cancel your subscription at any time. Your cancellation will take effect at the end of the current paid term. You will retain access to the service until your current billing cycle ends.
2. Refunds Because our service provides immediate access to proprietary digital tools and data extraction capabilities, we generally do not offer refunds once a subscription has been paid and the service has been used (e.g., searches performed or data exported).
3. Exceptions If you experience severe technical issues that prevent you from using the service, and our support team cannot resolve them within a reasonable timeframe, you may contact us within 7 days of your purchase to request a review for a potential refund.
4. Contact Us To request a refund or cancellation, please contact support@luminoxia.com with your account details.